- Strengths-based approaches
- Group alignment and expectations
- Decision making
- Resolving conflict
- Defining innovation
- Methodologies, including design thinking and lean start-up
- Mindsets and culture
- Research techniques
- Developing insights
- Refining the challenge statement
- Defining a specific human-centered problem your team will focus on
- Divergent thinking
- Clustering ideas
- Convergent thinking
- Refining ideas
- Prototyping
- Integrating and iterating
- Preparing a good pitch
- Making a (business) case
- Storytelling for change
- Visual communications
- Intrapreneurship
- Navigating the system
- Building a community
- Unlocking resources
- Fostering resilience