Safety & risk

Our operations can impact the health and wellbeing of our people, contractors and clients. This is why we aspire to be a zero-harm work environment, committed to the effective implementation of our safety initiatives and to the continual improvement of our policies and procedures.

Together, we work to embed behavioural safety into our everyday business activities. This year, we introduced a global framework and new technology to support greater consistency and build on our excellent track record of environmental stewardship.

Global framework

This year, our major initiative has been finalising a global Health, Safety and Environment (HSE) framework. It standardises definitions and process for many key aspects of HSE across all regions. We have also finalised a new enterprise-wide HSE manual.

SMART App

Last year’s internal Safety Culture Survey revealed that our people wanted a more effective and efficient way to interact with HSE. As a result, we have developed and implemented our new SMARTapp in Australia and it will be rolled out globally in FY18. The app allows our people to report hazards and incidents and undertake pre-work checks, site and vehicle inspections, site management reviews and HSE briefings.

SMART Behaviours

Our SMART Behaviours Model encourages our people to demonstrate desired safety behaviours in their everyday activities. It enables proactive management of safety behaviours in a fair, transparent and formalised way, and allows us to identify undesired or unsafe behaviours before they create the catalyst for incident.

Environment

We refreshed our Environmental Stewardship model, building on the success the first version. Seven of our nine offices with more than 150 employees now have a green star rating of four and above and we have also achieved a 30 percent reduction in paper consumption. We are in the process of capturing data to benchmark our operations worldwide.

Sustainability

Our revitalised Sustainability Report illustrates our alignment with the 10 principles of the United Nations Global Compact (UNGC) and the 17 Sustainable Development Goals.

GHD is committed to making the Global Compact and its principles part of our strategy, culture and day-to-day operation.

Crisis management

Our emergency response and crisis management processes were tested through a number of major events around the world, including fires, earthquakes, floods and hurricanes.

We continue to test and improve our response to potential crises through structured case studies to ensure business continuity during adverse events.

Simplified processes

Our newly created HSE shared services group is improving quality, reliability and efficiency for the Australian and New Zealand operations. We are working on extending this to our Europe and Middle East, and North America regions.

Integrity

This year, we have refreshed our Integrity Management Guidelines to align with ISO 37001:2016. We also developed a new governance, risk and compliance platform to streamline a number of our existing databases globally.

Total Recordable Incident Rate (TRIR) per 1 million hours worked

Positive Interactions (per employee)